Aplicación de un programa Psico-organizacional y su efecto en personal con Síndrome de Burnout.

Abstract

The psychosocial syndrome under study is generated by the presence of environments with high levels of stress due to the perennial relationship with different individuals during the time they are in their professional activity. The design of the investigation was pre-experimental, having the Psycho-organizational program as an independent variable applied in the effectiveness of human behavior, organizational effectiveness, and cultural development at work dimensions, and the dependent variable the Burnout Syndrome applied in the Personal Exhaustion, Depersonalization, and Personal Achievement dimensions. The effect of the Psycho-organizational program on the personnel working in the Micro Red Baños del Inca belonging to the Ministry of Health of Peru, 2019 who showed symptoms of suffering from the syndrome was determined. The sample consisted of 65 employees. According to the pre-test before the application of the Psycho-organizational program, 93.8% of the employees presented a medium/high level of the syndrome, compared to 64.6% after the application of the program who presented a low level of the syndrome. The application of the Psycho-organizational program in the employees of the Micro Red de Salud Baños del Inca improved their stress levels expressed in the reduction of the levels of the Burnout syndrome.